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| User Training |
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We have established effective customer training mechanism, so as to standardize the content and process of customer training, improve customer loyalty and satisfaction to the company brand, and ensure the training effect. Ticom Tech offers a variety of training and seminar services, including on-site training, short-term training, company training and maintenance seminar services.
1, on-site training service: after providing on-site technical support services or exchanges, Ticom will provide the equipment maintenance training to technical personnel customers. 2, short- term training service: Ticom will provide short-term technical training for customers. 3, company training service: Ticom has established a perfect customer training system with excellent training engineers team and complete equipment simulation system, so as to ensure a good training effect, The training is organized by the Ticom training center on the basis of "customer training plan". The training content is divided into two categories: operation training and maintenance training. The training object is the equipment operator; the purpose of the training is to enable the customer to operate and maintain the equipment correctly, get grasp of the knowledge of installation and maintenance of equipment, and get familiar with the working principle and troubleshooting of equipment. 4. Maintenance seminar services: A: Maintenance Technology Exchange Service: Ticom arranges technical experts of related products to conduct maintenance technical exchanges with customers in suitable location. B: Maintenance Technology Exchange Service: Ticom arranges technical experts of related products to conduct maintenance technical exchanges with customers in suitable location.
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